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Protect Your Business From Toll Fraud

Your best interests are our utmost priority. We want to ensure that you remain protected from this threat, so we strongly recommend that you make sure that you’ve established unique voicemail passwords for each phone on your system.

If you have any questions or need assistance, our dedicated customer support team is available to help. You can reach us locally at 701-255-2032 or toll-free at 1-877-255-3420. Your peace of mind matters to us, and we are committed to assisting you in safeguarding your business against Toll Fraud and other potential threats.

Suggestions for thwarting toll fraud:

To combat toll fraud in your company, implementing a combination of security measures is crucial. Key strategies include:

  1. Two-Factor Authentication (2FA): Utilize phone number and email verification to ensure that users are real and to prevent bot intrusion.
  2. Geographic Restrictions: Limit calling to international destinations, particularly those known for high toll fraud rates.
  3. Rate Limits: Set limits on call frequency and duration to prevent high-volume traffic over short periods.
  4. Regular Monitoring: Keep a close watch on call patterns to quickly identify any unusual activity.
  5. Educating Employees: Make staff aware of toll fraud risks and how to recognize suspicious activities.

Toll fraud has increasingly become a concern in certain industries, with telecommunications experiencing an 8.1% rise in fraud cases. This sector, essential for global communication, faces challenges such as SMS phishing and fixed line fraud. The healthcare industry is also significantly impacted, with a notable 66.7% increase in median financial losses from fraud. Utilities have similarly seen substantial increases in fraud-related losses. These sectors are particularly susceptible due to their operational nature and the high frequency of their transactional or communicational activities. Their critical role in everyday operations makes them prime targets for sophisticated fraud schemes.

Toll fraud typically occurs when unauthorized individuals gain access to a company's phone system to make high-volume, costly calls to premium-rate international numbers. This fraud is often accomplished through various methods, such as exploiting weak security in voicemail systems or using sophisticated hacking techniques to access the phone network. Once they have access, the fraudsters generate revenue from these calls, which can result in substantial financial losses for the affected company.

As always, thank you for choosing BEK!

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